If I had a nickel for every time, I heard the phrase “communication is key”. Let’s face it we not writing code or designing the latest network architecture anymore, we’re intimately interacting and facing with people. The game has changed and so have the rules.
Your ability to communicate a clear vision for your group must be far above average. Unclear writing and lumbering speaking skills rarely indicate sharp thinking, whereas clarity and concise expression are favorable signs. Slang expressions may work well on the factory floor, but they will not impress customers or your bosses. And no one has the time to interpret what they think you said.
Soft skills are the human component required for good communication and relationship skills. Trust me, you’ll be judged on your ability to communicate and relate to others while on the job. Don’t take them lightly. I’ve found these specific points for developing and improving your soft skills.
- Actively listen
- Communicate with illustrations
- Take the lead
- Nurture your inner writer
- Step out of the box, physically and mentally
Remember, the primary objectives are to enhance communication and articulate with clarity to all levels within the company, from the boardroom to the mail room, the compelling value your group delivers.
Follow these simple rules to overcome some of the communication obstacles and improve your perception:
- Establish channels of communicating, encouraging receipt of your message and make it easier for everyone to respond.
- Your communications need to be predictable, arriving regularly and delivered uniformly.
- Interactivity between you and your audience further assists in getting them to absorb your message.
- Be proactive by letting people know what is going on before they ask the questions.
- Share information on a global level to foster team spirit and create a united front.
I’m sure there are more rules and I’ll leave them to greater minds than myself yet in my experience Keeping It Simple usually does the trick.